Complete Shipping Protection
Complete Shipping Protection
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Our Guarantee To You
Our Guarantee To You
Shop with confidence at Ziella!
Enjoy a hassle-free 30-day return policy on all items (excluding customized products) and, if your purchase arrives damaged or with a manufacturing error, we'll replace it free of charge.
Your satisfaction is our top priority—guaranteed with every order.
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Shipping Information
Shipping Information
🌍 Shipping Cost: We offer FREE SHIPPING on all orders, worldwide!
🕒 Shipping Times:
Note: Customized items like our name engraved Infinity Bracelet take an additional 3-5 working days to be processed, since each order is made uniquely for you.
- 🇺🇸 USA: 5-12 Business Days
- 🇦🇺 Australia/NZ: 8-14 Business Days
- 🇬🇧 UK: 5-9 Business Days
- 🇨🇦 Canada: 5-15 Business Days
- 🇪🇺 Europe: 4-15 Business Days
- 🌎 Rest of World: 5-25 Business Days
⚠️ Note: Delivery times are approximate post-dispatch and may vary due to external factors. Exact delivery dates cannot be guaranteed.
Contact us at support@ziella.co if you have any other questions and our friendly team will reply as soon as we can! :)
Complete Shipping Protection
Love It... Or Your Money Back
Enjoy the confidence of purchasing with our Love It Or Your Money Back Promise. Should your loved one not completely love their gift, feel free to return it within 30 days (customized items excluded) for a complete refund.
We're dedicated to crafting every gift to be unforgettable, aiming to light up the faces of your family members with joy.